Shipping & Delivery
At The Crochet Room, I take great care in ensuring your handmade items arrive safely and in a timely manner. Below, you’ll find details about my shipping process, timeframes, and policies.
Processing Time
- Ready-to-Ship Items – Typically ship within 3-5 business days after payment is received.
- Ready-to-Ship Items with Color Customization – If you choose a color variation of a ready-to-ship item, it will need to be crafted before shipping. Please allow additional time for production. I will provide an estimated timeframe when your order is placed.
- Custom Orders (Graphgans & Afghans) – Since these are made-to-order, the processing time varies. I will provide an estimated completion and shipping timeframe when your order is placed.
Shipping Methods & Costs
- All orders are shipped via [USPS, UPS, or FedEx], depending on the most efficient and cost-effective option.
- Shipping costs are calculated based on the item’s weight, size, and destination.
- Tracking information will be provided once your order has shipped.
Delivery Time Estimates
- U.S. Orders – Delivery typically takes 3-7 business days, depending on the carrier and destination.
- International Orders – At this time, I only ship within the U.S.
Custom Order Shipping Policy
- No custom order will be shipped until final payment has been received.
- I take great care in packaging each order, but once an item leaves my hands, I am not responsible for delays or damages caused by the shipping carrier.
Local Pickup
- If you’re local and would like to arrange for a pickup instead of shipping, please contact me to discuss options.
Lost, Delayed, or Damaged Packages
- If your package is delayed or lost, please check your tracking information first.
- If an item arrives damaged, please contact me within 48 hours of delivery with photos so we can determine the next steps.
If you have any questions about shipping or delivery, feel free to reach out!